NaasTech Privacy Policy
We protect your store orders, customer contact lists, factory batch records, and profit accounting data with strict privacy, automated backups, and zero third-party monetization.
We never sell, rent, or share your customer phone numbers, sales volume, or supplier costs with any third parties.
Software can be deployed directly to your private cPanel, VPS, or cloud host with 100% database sovereignty.
All web traffic, admin logins, and API sync with courier providers are secured via modern HTTPS / SSL encryption.
Export your products, order history, customer logs, and production accounts anytime in standard Excel or CSV formats.
Need private server setup, automated SQL backup scripts, or custom NDA agreements? Our Dhaka engineering team is ready to help.
Contact Privacy DeskInformation We Collect
NaasTech Technologies (“NaasTech”, “we”, “our”, or “us”) provides modern business software solutions for eCommerce merchants, retail brands, and manufacturing workshops. To operate and support our software suite (NaasCommerce™, NaasFactory™, and NaasDeliver™), we only process the necessary operational information:
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Account & Business Details: Your name, brand/company name, phone/WhatsApp number, email address, and staff login credentials to manage system access.
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Store & Order Data: Products, SKUs, inventory counts, retail prices, order statuses, delivery addresses, and customer phone numbers needed for parcel dispatch and SMS notifications.
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Factory & Production Records: Raw material purchase bills, supplier accounts, batch run history, delivery challans, and workshop profit & loss ledgers.
How We Use Your Business Data
We strictly use your information to operate your business software and provide reliable technical support:
Specific uses include: (i) synchronizing online orders directly with local courier APIs (e.g. Steadfast, Pathao, RedX); (ii) triggering automated transactional order SMS & emails to your buyers; (iii) calculating your exact batch costs and monthly profit & loss; and (iv) providing quick troubleshooting via WhatsApp or remote support.
Hosting Options & Data Ownership
We believe you should have complete control over where your business records reside. We support two flexible deployment models:
Data Security Standards
We apply modern web security standards across all our platforms to keep your business records safe:
- • Encrypted Communication: All dashboard logins, API webhooks, and customer browsing use SSL / HTTPS encryption (TLS 1.3).
- • Password Protection: All admin and staff account passwords are encrypted using secure bcrypt hashing.
- • Role-Based Staff Access: You control permissions—operators, sales staff, and accountants only see the screens you grant them access to.
- • Automated Database Backups: Easy one-click backup buttons let you download full SQL copies of your store or factory data at any moment.
Third-Party Integrations & Services
To automate your business, our software connects with authorized third-party service providers solely to complete your requested actions:
| Partner Service | Integration Purpose | Data Handled |
|---|---|---|
| Courier APIs (Steadfast, Pathao, RedX) | Automatic parcel booking & live tracking updates | Customer name, delivery address, phone, parcel amount |
| SMS Gateways (Greenweb, BulkSMS BD) | Automated order confirmation & tracking SMS | Customer mobile number & order confirmation text |
| Payment Gateways (bKash, Nagad, SSLCommerz) | Online payment processing & instant invoice settlement | Transaction ID & payment status (no card PIN or secrets stored) |
Data Retention & Easy Export
You maintain complete freedom over your records. If you ever choose to cancel your subscription or move to another solution, you can export your entire product catalog, order history, inventory logs, and customer ledger into Excel / CSV sheets with one click.
Upon written request, any temporary diagnostic logs or setup backups stored on our support servers will be permanently deleted within 14 business days.
Your Privacy Rights
As a client of NaasTech, you and your business have the right to:
- • Access Your Data: View and export all stored business information directly from your software dashboard.
- • Correct Records: Update your company contact information, billing details, and staff logins at any time.
- • Data Portability: Transfer your database between servers or download complete SQL backups without restrictions.
- • Confidential Support: When our team provides setup or bug fixing, we only access your screens under your direct supervision and permission.
Privacy Inquiries & Support
If you have any questions about this Privacy Policy, your data security, or need assistance configuring private backups, reach out directly to our support team: